Your Health & Safety – Our top priority
Firstly, we want to thank you for your support during these challenging times. As restrictions are starting to relax, we are excited about welcoming you back to our properties.
To ensure that you have a safe and pleasant stay with us, our team is fully committed to maintaining high hygiene standards. Across our properties, we are adhering to the directives and recommendations of the relevant government and public health authorities. Please be assured that we have put in place safety practices and enhanced cleaning protocols to protect your well-being.
As the situation continues to evolve, we will be guided by country regulations as well as at state and city levels. This, together with each property’s circumstances, will mean the availability of facilities and services including food and beverage will vary. We seek your understanding as we navigate these unprecedented times and work towards normalcy. Please visit the specific property webpage or contact us directly for assistance.
TRAVEL RESTRICTIONS & BOOKING FLEXIBILITY
As restrictions are gradually easing in various countries, states and cities, we encourage you to check and ensure that you are compliant to travel advisories and local government restrictions pertaining to the destination you are intending to visit.
We understand that the uncertainties that come with the COVID-19 situation can impact the best of travel plans. Please be assured that we have updated our cancellation policies on hotel accommodation and if you need to make changes to your stay, we can help you.
For hotel information and reservation enquiries, please contact the respective property or our Central Reservations Team at 1300 346 835 or email@example.com.